Windows 7 Migration FAQ

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  • Why do we have to do this?
    Microsoft will be ending support for Windows XP in April 2014. In order to maintain a secure computing environment, the school must migrate to a more modern operating system.
  • Will I get a new computer because of this migration?
    No. We will not be upgrading computer as part of the Windows 7 migration. However, if you are due for an updated computer as part of of the school's upgrade cycle, your new computer will come pre-installed with Windows 7 and Office 2010.

    Computers that are not compatible (Dell GX280 and older/prior to 2006) will be dealt with on a case by case basis. The school is committed to providing a Windows 7 computer for each employee. If a research computer is deemed incompatible, you will have the option to purchase a new computer through your grant, or we will make an attempt to provide you with a one-time upgrade of a "recycled" computer. The available pool of "recycled" computer is limited and will be offered on a first come, first served basis.
  • When will my computer be migrated?
    Please refer to our estimated timeline for reference.
  • Can I defer the migration?
    We will work with you to accommodate your schedule, however, please note that all migrations must be done by September 1, 2013. By deferring your migration, you may affect other users as it may delay our process.
  • How do I move my files to the new computer?
    We will work with you on moving your files/settings over to your Windows 7 workstation. Gary Huynh, our project manager, will provide you with detailed instructions on what to do pre- and post- migration.
  • Will you back up my old computer?
    Yes, we will back up your old computer and hold the image for up to 30 days after your migration date.
  • How long will you hold my back up for?
    We will only hold your back up for up to 30 days after your migration date, at which we will securely delete and destroy your back up. We will not keep your back up beyond our 30-day retention policy.
  • What happens if I need to retrieve a file after 30 days?
    There is no way to retrieve any old data from your Windows XP computer after your back up is destroyed.  Please ensure that all your data has been migrated and please notify us immediately if you discover that any of your data is missing.
  • Will you upgrade my personal computer to Windows 7?
    No, this project is targeted for University-owned computers only, as governed by our license agreement.
  • What happens if I don't upgrade to Windows 7?
    Computers that are not migrated to Windows 7 will not be able to connect to SON network resources (domain login, printing, G/H drive) after September 2013.
  • My computer is very old and I'm not sure if it will run Windows 7?
    If you are using a university-owned computer, we will do our best to provide you with a computer that is compatible with Windows 7.
  • I am not familiar with Office 2010, where can I get training?
    Please refer to our recommended training for basic tutorial of Office 2010.


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